Call us directly: 0800-115-262
124 Fitzherbert Ave, Palmerston North View on Map

Please read over our policies before making your booking.

  • Cancellations and/or reduction of nights with less than 48 hours notice will result in the first night’s accommodation being charged.
  • Group bookings –  Cancellations and/or reduction of nights made up to 30 days before the booked date incur no charges. Thereafter, the deposit may be retained.
  • Fitzherbert Castle Motel does not accept bookings from teams.
  • No-shows will result in the first night’s accommodation being charged.
  • Check-in is available from 2pm on the day of arrival.  Check-out time is 10am on the day of departure.  Early or late check-in/check-out is by arrangement only.   Please contact us to advise of your requirements should you need to arrive early or depart late.
  • Upon booking, a valid credit card number and expiry date must be provided – 48 hours prior to arrival your credit card may be pre-authorised for the amount equivalent to the first night’s accommodation charge. Payment for all accommodation must be made in full on the day of check-in (if not already done so) unless alternative arrangements have been made.
  • ID will be required to be shown on arrival – if you do not have acceptable ID we have the right to refuse your accommodation.
  • If payment is to be made in cash – a valid credit card/debit card will need to be used as security – this will be pre-authorized (if not already done so) for the amount equivalent to the first night’s accommodation charge for any incidentals.
  • Luggage storage is available.
  • All units at Fitzherbert Castle Motel are designated non-smoking.
 

Testimonials

The Room was tidy, the beds comfortable and the facilities alowed for my preparation of dietary requirements that usually cannot be met by dining out. With appropriate dishes for use, toaster, microwave and tea towel and dishcloth, this made things so much nicer for me. Many Thanks.

Margaret – New Plymouth (NZ
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